Effective communication with customers is essential for any company’s success in today’s fast-paced business landscape. Both inbound and outbound call center services are important. But what is the difference between an inbound...
Read MoreDo you know that the companies that prioritize customer support outperform those that do not by about 80%? However, are your call center services prepared to handle high call volumes? It is...
Read MorePlatforms promising deliveries in as little as 10-20 minutes. Could you have imagined this a few years back? Well, quick commerce has made it possible today. With the rapid growth of eCommerce,...
Read MoreDo you know that by the year 2028, it is estimated that the total number of quick commerce users will rise to 56.4M? So, this is the right time if you also...
Read MoreDid you know that quick commerce sales in India surged by 280% over the next two years? Isn’t it fascinating how quick commerce, which arrived in 2014, has recently become the talk...
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Effective communication with customers is essential for any company’s success in today’s fast-paced business landscape. Both inbound and outbound call center services are important. But what is the difference between an inbound vs outbound call? Customer support and satisfaction have the potential to take your online business to a whole new level. If your customer…
Do you know that the companies that prioritize customer support outperform those that do not by about 80%? However, are your call center services prepared to handle high call volumes? It is a clear fact that as your eCommerce business grows, so will the challenges in handling customer calls. Moreover, you might have to handle…
Platforms promising deliveries in as little as 10-20 minutes. Could you have imagined this a few years back? Well, quick commerce has made it possible today. With the rapid growth of eCommerce, a new player has emerged in the market: quick commerce, or q-commerce. For customers, quick commerce completely transforms the way they shop. Image…
Do you know that by the year 2028, it is estimated that the total number of quick commerce users will rise to 56.4M? So, this is the right time if you also want to sell your products on a quick commerce platform. But how? Selling products on quick commerce platforms such as Zepto, BlinkIt, and…
Did you know that quick commerce sales in India surged by 280% over the next two years? Isn’t it fascinating how quick commerce, which arrived in 2014, has recently become the talk of the town? Quick commerce, or q-commerce, is changing how we see online shopping. From fruits and vegetables to electronic gadgets, clothes, and…
Do you know that the quick commerce market is expected to grow consistently at 9.24%? Quick commerce is here to stay and transform how we shop. But what will be the scenario in 2025? Imagine you want to order something online today. What is the first thought that comes to your mind? You will directly…
Do you know that 96% of customers say customer service is important for building brand loyalty? Call center services for eCommerce have the potential for you to deliver the best customer service. Call or contact center services have always been the backbone of a successful eCommerce business. As a successful eCommerce business owner, you must…
Did you know that the eCommerce market’s volume is expected to reach $6.48 trillion by 2029? Are you also looking to start your eCommerce business soon but need more ideas? In this blog, we will discuss the top 12 trending eCommerce business ideas. The eCommerce industry is growing at a faster pace than ever before….
Do you know that the average cart abandonment rate is nearly 70.1%? As an eCommerce business owner, are you finding ways to reduce cart abandonment rate? As an eCommerce business owner, abandoned carts are nothing less than a nightmare. The customer visits your eCommerce store, likes a product, adds it to the cart, and then…
Did you know that today, 84% of companies that work towards improving their customer experience see an increase in their overall revenue? Call center services for eCommerce in India help you ensure that. While exploring the internet, we observed that people have a lot of queries and doubts regarding call center services for eCommerce in…