Are you aware that about 33% of customers will consider choosing your competitor after a single bad experience? Reliable call center services for eCommerce businesses help you ensure that each customer gets complete satisfaction. In eCommerce today, customer satisfaction is one of the most important aspects that will either make or break your eCommerce business….
Do you know that about 70% of shoppers abandon their carts? As an eCommerce business owner, this is one of the biggest challenges you must be facing. However, call center services can be an effective solution to this. There are several prominent reasons why shoppers abandon their carts. From high prices to lack of timely…
In the fast-paced world of eCommerce, the right courier aggregators have the potential to make or break your business. But what’s the difference between a courier aggregator and traditional eCommerce shipping? With the evolution of eCommerce, an online business owner has an alternative to traditional eCommerce shipping solutions. Courier aggregators provide an amazing platform for…
Are you also looking forward to finding the right call center service in India? Expensive services, poor scalability, and other hurdles are affecting your decision? Let us find out how to pick the right call center services in India. Do you know that about 88% of customers who find good customer support in an eCommerce…
A recent Salesforce research says that about 91% of customers will likely make a repeat purchase after having an amazing customer experience. Is your eCommerce business ready with the right call center services? Customer satisfaction in eCommerce lays the foundation for your business. Getting new customers is alright, but the real challenge is retaining those…
Imagine it’s the festive season and you are getting loads of orders from customers. But wait! Suddenly, all of your hit products are running out of stock – No more new sales. This happened because of poor warehouse management. Warehouse management plays an essential role in the smooth operations of any eCommerce business. Globally, the…
Do you know that the next day delivery is the prime reason for about 31.80% of people to shop online? Are you sure that your customers are satisfied with the shipping solutions that you currently offer through your courier aggregator? Today, eCommerce shipping has been completely transformed. Gone are the days when your orders used…
Warehousing services work as the backbone of any online business. Are you also looking for someone to provide services like warehouse automation? Here are some of the most important factors that you cannot miss. Today, we are experiencing an eCommerce boom. From products to services, almost everything is available online. You might be aware of…
Do you know that quick commerce in India is expected to make a revenue of about US $3,349.00m in the year 2024? However, the grass is not as green as we are seeing it. Let us explore quick commerce challenges. Quick commerce, also referred to as Q-Commerce refers to a type of eCommerce, where the…
Do you know that global eCommerce sales are expected to reach $8.1 trillion by 2026? Is your small or medium business ready to make use of this opportunity? Let’s discuss complete eCommerce business development strategies. In recent years, the exponential growth that eCommerce has witnessed has been phenomenal. With technology and the internet rapidly transforming…