By using Zopoxo or by utilizing the services offered by Zopoxo, you agree to the following Terms and Conditions, including any additional guidelines and future modifications. Zopoxo reserves the right to add, modify, or remove any part of the Terms and Conditions, without prior notice. Any changes to these Terms and Conditions or any terms published on Zopoxo will take effect immediately upon release.
Zopoxo Express Pvt. Ltd., the Shipping Company, or any relevant regulatory authority, including customs and security, reserves the right to open and inspect your shipment at any time. To furnish Zopoxo Express Pvt. Ltd. with a comprehensive list of all essential documentation required for the provision of services. It is the responsibility of the user to inform Zopoxo about the party liable for the applicable duties, i.e., either the Consignee or the Shipper. If the Shipper is the responsible party for duty payment or if the Consignee refuses to pay the duties as communicated at or after the booking of the shipment, Zopoxo shall charge the customer for such additional charges, including an administration fee (a percentage of the duty amount). The customer agrees to remit such duty within 5-7 working days from the date of invoice.
Customers must inform Zopoxo about shipments with either odd dimensions or heavyweight, adhering to special packaging instructions, and additional charges will apply. Such shipments will be processed for pick-up and delivery only upon the due payment of such bookings. All the services available on the panel are subject to the rules and regulations of the respective. Users are requested to refer to, understand, and comply with the standards of service and practices outlined before booking any shipping service with us.
We may provide you with access to third-party tools, and it’s important to note that we neither monitor nor have any control or input over these tools. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). Furthermore, we may, in the future, offer new services and/or features through the website, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms of Service.