Reduce Cart Abandonment Rate – Tips You Need To Know

Reduce Cart Abandonment Rate – Tips You Need To Know

Do you know that the average cart abandonment rate is nearly 70.1%? As an eCommerce business owner, are you finding ways to reduce cart abandonment rate? As an eCommerce business owner, abandoned carts are nothing less than a nightmare. The customer visits your eCommerce store, likes a product, adds it to the cart, and then…

7 Ultimate FAQs on Call Center Services for eCommerce in India

7 Ultimate FAQs on Call Center Services for eCommerce in India

Did you know that today, 84% of companies that work towards improving their customer experience see an increase in their overall revenue? Call center services for eCommerce in India help you ensure that.  While exploring the internet, we observed that people have a lot of queries and doubts regarding call center services for eCommerce in…

Future of Quick Commerce – 5 Insights You Need To Know

Future of Quick Commerce – 5 Insights You Need To Know

Quick commerce has completely transformed online shopping. Did you know that by 2029, the number of quick Commerce users will reach about 60.6 million? Quick commerce refers to a type of eCommerce, where the products are delivered to the customers within an hour.  Moreover, with so many popular quick commerce platforms today like BlinkIt, Zepto,…

eCommerce Logistics – 5 Top Trends in 2024 To Know

eCommerce Logistics – 5 Top Trends in 2024 To Know

Why do you need a strong eCommerce logistics system? This is because the eCommerce market is growing at a CAGR of 19.5% between the years 2021 to 2023. We all know for a fact that in today’s fast-paced eCommerce world, eCommerce logistics plays a more crucial role than ever. Customers now expect their orders to…

Everything You Need to Know About Contact Center Services

Everything You Need to Know About Contact Center Services

Are you aware that about 38% of customers appreciate live chat support when they are shopping online? Imagine for once how customers would appreciate supportive contact center services. Isn’t it? Providing on-time and efficient support to your customers is super valuable today. By not paying much attention to this, you are somewhere doing injustice to…

How Courier Aggregators Helped My Online Business in Growth?

How Courier Aggregators Helped My Online Business in Growth?

I read that about 45% of shoppers choose online shopping because of free delivery. In the earlier days of starting my eCommerce business, I focused on this. But, I failed. It was then that I came to know about courier aggregators.  When I first started my eCommerce business, I lacked proper guidance. Each day, I…

Best Courier Aggregator in India – Ultimate Advantages for Small Businesses

Best Courier Aggregator in India – Ultimate Advantages for Small Businesses

Do you know that about 62% of small and medium businesses use online platforms like eCommerce stores as their main sales channel? Considering this, the best courier aggregator in India can be a game changer for you as well.  As a small eCommerce business owner, you need to consider several things. From managing eCommerce shipping…

7 Most Important Tips To Improve Call Center Services

7 Most Important Tips To Improve Call Center Services

Do you know that about 53% of customers believe that AI will help companies provide better support to customers? Do you want to know more tips on how to improve call center services? Read this blog to know more.  In today’s highly competitive eCommerce world, providing the right and on-time customer support cannot be underestimated….

5 Signs Your eCommerce Needs the Best Call Center Services

5 Signs Your eCommerce Needs the Best Call Center Services

You are doing everything to make your eCommerce business operations streamlined. But are you paying enough attention to customer support? Best call center services for eCommerce can help your online business.  In today’s competitive eCommerce environment, delivering excellent customer service can differentiate between one-time shoppers and repeat buyers. 80% of customers say that the customer…