Upgrade your eCommerce business’s efficiency with Zopoxo’s efficient and reliable eCommerce warehousing and fulfillment solutions. From safe storage to fast, error-free deliveries, we take care of operations closely and in detail.
Utilizing state-of-the-art technologies, API integration, no-weight disputes, and real-time inventory management, we help you easily meet customer expectations.
Ensure every order counts with seamless order confirmation that reassures your customers and builds trust, instantly.
Never miss a delivery again with our proactive NDR follow-ups, keeping your customers informed and your recovery rate high.
Recapture lost sales with targeted recovery strategies that bring customers back and turn missed opportunities into conversions.
Manage customer interactions with ease through our comprehensive support system that guarantees quick resolutions and satisfied customers.
How Do Our Call Center Services Help You?
Zopoxo’s dedication has been instrumental in helping us recover abandoned orders. Their team is always on top of NDR cases, ensuring that we never miss an opportunity to reconnect with our customers.
Customized Solutions
Tailor-made call center services are designed specifically for your eCommerce business needs, whether it is customer care, tech support, or sales.
Multilingual Support
Reach a global audience with our expert agents fluent in multiple languages.
State-of-the-Art Technology
Our call centers are equipped with the latest AI-driven tools to ensure fast, efficient, and error-free communication.
Scalable Operations
No matter the size of your business, we scale our services to match your growth.
24/7 Availability
Now make sure your customers are never left waiting. Our customer service solutions operate around the clock to provide seamless support, no matter the time zone.
Cost-Effective Solutions
Get top-tier call center services without breaking the bank. We offer affordable pricing plans that give you the best value for your investment.
150+
Clients Served
95%
Customer Satisfaction Rate
1.5 Million+ Customer Interactions Handled Yearly
24/7
365 Days of Operation
Do you know that the dropshipping market is expected to reach $2573.99 billion by 2034? Now, for the newcomers, is dropshipping profitable? Let’s find out. The world of eCommerce is ever-changing. In addition, dropshipping remains one of the most popular business models due to its low startup costs and flexibility. Most people who start wonder,…
Posted on: April 15, 2025
eCommerce call center services are changing rapidly. Did you know that about 25% of call center services have integrated AI into their operations? With the right call center services for eCommerce, your business can become profitable. But the question is, do you know how? Image Source As an eCommerce business owner, customer support and satisfaction…
Posted on: April 9, 2025
Do you know that the AI tool market in 2025 is $244 billion? With so many different tools coming up, ChatGPT has upgraded its “Create Image” feature, and it is amazing. Let’s find out how to create AI-generated images. Recently, ChatGPT upgraded its image generation feature, and it is now all over the internet. With…
Posted on: April 3, 2025
Can you believe that approximately 2,162 new eCommerce websites started each day between 2024 and 2025? With this intense competition, your new online business should find reliable call center services. Do you know that customer service is one of the most underrated aspects of eCommerce? Most small businesses that start strong often overlook this and…
Posted on: March 31, 2025
With eCommerce on the rise, the demand for the best shipping services in India has grown too. Are you also looking for one? Let us find out what not to do. Do you know that the eCommerce market penetration is expected to reach about 49.1% by 2029? Don’t you think your eCommerce business needs the…
Posted on: March 28, 2025
Do you know that as a seller, quick commerce provides you with many opportunities to expand your business? Let us understand how you can sell on quick commerce. We have read and seen several discussions on quick commerce vs eCommerce. The advantages that quick commerce brings to the table are numerous. By the year 2029,…
Posted on:
Do you know that about 2.77 billion people are expected to shop online by the year 2025? So, it is a great time for you to know ways to make money in eCommerce. By the year 2027, global retail eCommerce sales are expected to surpass $8 trillion. So, it is clear from these stats that…
Posted on: March 21, 2025
Are you receiving orders from your global clients but are not able to deliver your products to them? Do you know the ways to ship internationally? We will help. Do you know that eCommerce or online commerce accounts for 20.1% of the total retail sales globally? How has that become possible? One of the primary…
Posted on: March 19, 2025
Our call center offers a range of services tailored to meet your business needs, including inbound and outbound customer support, order processing, technical support, help desk services, customer surveys, lead generation, and appointment scheduling.
We cater to a variety of industries, including eCommerce, healthcare, finance, telecommunications, retail, and more. Our team is experienced in providing customised solutions that align with the unique needs of each industry.
Yes, our agents are trained to provide exceptional support for eCommerce businesses, including order tracking, product inquiries, returns, and refunds. We ensure your customers receive prompt and accurate assistance to enhance their shopping experience.
Yes, we provide 24/7 support to ensure that your business is always available to assist your customers, no matter the time or location. This helps you offer a seamless experience to your global customer base.
We focus on training our agents in both technical knowledge and soft skills, ensuring they are well-versed in your products, services, and brand voice. Additionally, we continuously monitor and analyze performance metrics like call quality, customer satisfaction, and response time to maintain high standards.
Absolutely. Our call center services are flexible and scalable. Whether you're a startup or an established company, we can adjust our resources to meet your growing needs, ensuring you have the right support at every stage of your business journey.
