Are you aware that about 33% of customers will consider choosing your competitor after a single bad experience? Reliable call center services for eCommerce businesses help you ensure that each customer gets complete satisfaction. In eCommerce today, customer satisfaction is one of the most important aspects that will either make or break your eCommerce business….
Do you know that about 70% of shoppers abandon their carts? As an eCommerce business owner, this is one of the biggest challenges you must be facing. However, call center services can be an effective solution to this. There are several prominent reasons why shoppers abandon their carts. From high prices to lack of timely…
Are you also looking forward to finding the right call center service in India? Expensive services, poor scalability, and other hurdles are affecting your decision? Let us find out how to pick the right call center services in India. Do you know that about 88% of customers who find good customer support in an eCommerce…
A recent Salesforce research says that about 91% of customers will likely make a repeat purchase after having an amazing customer experience. Is your eCommerce business ready with the right call center services? Customer satisfaction in eCommerce lays the foundation for your business. Getting new customers is alright, but the real challenge is retaining those…