Effective communication with customers is essential for any company’s success in today’s fast-paced business landscape. Both inbound and outbound call center services are important. But what is the difference between an inbound...
Read MoreDo you know that the companies that prioritize customer support outperform those that do not by about 80%? However, are your call center services prepared to handle high call volumes? It is...
Read MorePlatforms promising deliveries in as little as 10-20 minutes. Could you have imagined this a few years back? Well, quick commerce has made it possible today. With the rapid growth of eCommerce,...
Read MoreDo you know that by the year 2028, it is estimated that the total number of quick commerce users will rise to 56.4M? So, this is the right time if you also...
Read MoreDid you know that quick commerce sales in India surged by 280% over the next two years? Isn’t it fascinating how quick commerce, which arrived in 2014, has recently become the talk...
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Are you also looking forward to finding the right call center service in India? Expensive services, poor scalability, and other hurdles are affecting your decision? Let us find out how to pick the right call center services in India. Do you know that about 88% of customers who find good customer support in an eCommerce…
A recent Salesforce research says that about 91% of customers will likely make a repeat purchase after having an amazing customer experience. Is your eCommerce business ready with the right call center services? Customer satisfaction in eCommerce lays the foundation for your business. Getting new customers is alright, but the real challenge is retaining those…