Challenges Faced By Quick Commerce and How To Overcome Them?
Do you know that quick commerce in India is expected to make a revenue of about US $3,349.00m in the year 2024? However, the grass is not as green as we are seeing it. Let us explore quick commerce challenges.
Quick commerce, also referred to as Q-Commerce refers to a type of eCommerce, where the order is delivered within an hour of ordering, sometimes even as soon as under 10 minutes.
Today, technology is growing at an unprecedented pace. Quick and effortless ordering and fast deliveries have become a necessity rather than just a luxury.
By slipstreaming such progress in the sector, various companies have come up as leading players in the industry. Be it groceries, medicines, personal care, or small electronics, the rising demand for quick deliveries for each, hence, promoting quick commerce.
However, we cannot overlook the fact that there are so many quick commerce challenges. But what are these and how can one overcome them is the primary question. We are going to talk about it in detail in this blog. So, let us proceed.
What are Quick Commerce Challenges eCommerce Businesses Face?
The following are some of the biggest quick commerce challenges faced by businesses:
Logistics and Supply Chain Management
Managing and executing a perfect eCommerce shipping has always been challenging. There are a lot of aspects that one needs to take care of. For rapid deliveries, it is essential to manage real-time inventory and ensure rapid deliveries.
Here, the significant challenge that comes to the forefront is the complexity of building a solid network that can handle a high frequency of orders and that too in shorter delivery windows.
Integration of Technology
Another significant challenge that q-commerce businesses face is the integration of technology. Here, we are talking about the seamless integration of IT systems, apps, procurement, and even sometimes fleet management.
It is essential to have real-time data sharing between these systems to avoid delays of any kind. With smooth and integrated platforms, the overall operational speed of eCommerce shipping can be enhanced, leading to customer satisfaction.
Sustainability Issues
How can we not talk about sustainability when talking about businesses today? In the current scenarios, where issues like global warming and environmental pollution are on the rise, quick commerce may contribute to a significant level of environmental pollution.
So, there is a lot of pressure that quick-commerce companies have to face for adopting eco-friendly practices and solutions.
Cost Pressures
Do you know that one of the greatest quick commerce challenges that businesses face is operating within slim profit margins due to high logistics and operational costs? In addition, the cut-throat competition may force quick commerce players to offer free delivery or discounts.
It creates an unsustainable environment for q-commerce businesses which is not very easy to sustain.
Customer Expectations
As we discussed above, fast deliveries and services are not anymore a luxury, they have become a necessity. Customers expect rapid, reliable services every time, which can make it a bit difficult for customers to maintain consistency.
There are a lot of instances where growing expectations have strained operational resources, ultimately leading them to losses.
How To Overcome These Challenges?
Now as we discussed these Q-commerce challenges, it is time for us to learn about how can one overcome them. Here are some of the tips that quick commerce businesses can follow:
- The use of AI-based solutions can help in understanding buying patterns that will ultimately help in managing inventory and anticipating customer demands. This will also reduce wastage and improve stock availability.
- By using sustainable delivery practices and partnering with the right courier aggregator, the environmental impact of deliveries can be minimized.
- With integrating real-time data management systems across all platforms, from warehouse to delivery, reduction in delivery times and minimizing errors is possible.
- Q-commerce companies need to ensure that there is a 24/7 hour availability of dedicated staff for customer support. Here, you can partner with someone who can provide you with the right customer support services.
Wrapping Up
While quick commerce presents tremendous benefits to customers, there are a lot of challenges that businesses face in this. From eCommerce shipping challenges to being in sync with sustainability, the list goes on.
However, with the right set of solutions in consideration, you can ensure that it is seamless for you to overcome these challenges.
Moreover, if you are looking forward to providing an online presence to your eCommerce business, Zopoxo is the perfect eCommerce business development partner. Contact us today!