Enhance Customer Service With Communication Stack
With our automated notification system, you can better the shipment tracking procedure for your buyers.
Why Use Zopoxo's
Communication Stack?
We offer a comprehensive communication module featuring seamless integration with WhatsApp, SMS, and Email for order/AWB-level updates. This includes order confirmation and NDR (Non-Delivery Report) flow, ensuring real-time communication with customers.
Build Customer Trust
Foster stronger connections through diverse communication channels like WhatsApp, SMS, and Email.
Real-time Updates
Provide timely and accurate order/AWB level updates, keeping customers informed throughout the entire shipment process.
Rise In Delivery Success Rate
Customer unavailability is the primary reason for delivery failure. This can be reduced by sending real-time updates to the buyer.
Build Brand Loyalty
Transparency is maintained by sharing updates about the shipment process which further improves the brand’s perception.