Are you aware that about 38% of customers appreciate live chat support when they are shopping online? Imagine for once how customers would appreciate supportive contact center services. Isn’t it? Providing on-time and efficient support to your customers is super valuable today. By not paying much attention to this, you are somewhere doing injustice to…
Do you know that about 53% of customers believe that AI will help companies provide better support to customers? Do you want to know more tips on how to improve call center services? Read this blog to know more. In today’s highly competitive eCommerce world, providing the right and on-time customer support cannot be underestimated….
Do you think scaling your eCommerce business without providing timely support to your customers is possible? No, it is not. However, call centers for eCommerce will provide you the advantage of ensuring maximum customer satisfaction. Outsourcing call center service is one of the most advantageous steps for your eCommerce business. With good customer support and…
Are you aware that about 33% of customers will consider choosing your competitor after a single bad experience? Reliable call center services for eCommerce businesses help you ensure that each customer gets complete satisfaction. In eCommerce today, customer satisfaction is one of the most important aspects that will either make or break your eCommerce business….
Do you know that about 70% of shoppers abandon their carts? As an eCommerce business owner, this is one of the biggest challenges you must be facing. However, call center services can be an effective solution to this. There are several prominent reasons why shoppers abandon their carts. From high prices to lack of timely…