5 Signs Your eCommerce Needs the Best Call Center Services

5 Signs Your eCommerce Needs the Best Call Center Services

You are doing everything to make your eCommerce business operations streamlined. But are you paying enough attention to customer support? Best call center services for eCommerce can help your online business.  In today’s competitive eCommerce environment, delivering excellent customer service can differentiate between one-time shoppers and repeat buyers. 80% of customers say that the customer…

Ultimate Ways How Call Center Services Reduce Cart Abandonment

Ultimate Ways How Call Center Services Reduce Cart Abandonment

Do you know that about 70% of shoppers abandon their carts? As an eCommerce business owner, this is one of the biggest challenges you must be facing. However, call center services can be an effective solution to this.  There are several prominent reasons why shoppers abandon their carts. From high prices to lack of timely…